Merchant business' return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an "Accept" or "Agree" for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.
In case of double payment, the amount will be refunded to the customer
within 7 working days
Parents are requested to make note that fees once paid will not be refunded.